Payment & Pricing Policy for Dubai Future
At Dubai Future, we aim to provide transparent and fair pricing along with convenient payment options to enhance your shopping experience. Below are the detailed payment and pricing terms:
1. Pricing Information
- Product Prices: All product prices are listed in [currency, e.g., AED] and are inclusive of applicable taxes. Prices are subject to change without prior notice.
- Price Accuracy: We strive to ensure that all prices listed on our website and in-store are accurate. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you of the cancellation.
- Promotional Pricing: Discounts, sales, and promotional offers are valid for a limited time and may not be combined with other offers unless stated. Prices during promotions are only applicable within the promotional period.
2. Accepted Payment Methods
- Cash Payments: Cash is accepted at all our store locations.
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.
- UPI Payments: We support UPI payments through platforms like Google Pay, PhonePe, and Paytm for a seamless transaction experience.
- Bank Transfers: For larger purchases, direct bank transfers are accepted. Please contact customer service for our bank details.
- EMI Options: Easy monthly installment (EMI) options are available for purchases made with select credit cards. The availability and terms of EMI offers are subject to approval by your bank.
3. Payment Terms
- Full Payment: Payment must be made in full at the time of purchase for all in-store transactions.
- Online Payments: For online orders, full payment must be completed before the order is processed. Orders will not be dispatched until payment is received.
- Pre-Orders: A minimum deposit of 25% is required for pre-orders. The remaining balance must be paid before the item is shipped or picked up.
4. Payment Security
- Secure Transactions: We utilize industry-standard encryption and security protocols to ensure that your payment information is protected.
- Fraud Prevention: All transactions are subject to verification by our fraud prevention team. Additional documentation may be requested to confirm your identity and the validity of the purchase.
5. Refunds & Credits
- Refund Process: Refunds will be processed using the original payment method. Please allow up to 7 business days for the refund to reflect in your account.
- Store Credits: In cases where a refund is not possible, such as for exchanges, store credits may be issued. Store credits are valid for 6 months from the date of issue and can be used for future purchases.
6. Price Matching & Adjustments
- Price Matching: We do not currently offer price matching with other retailers or websites.
- Price Adjustments: If an item you purchased goes on sale within 7 days of your purchase, you may be eligible for a price adjustment. Contact our customer service team with your receipt to inquire about a price adjustment.
7. Billing Information
- Accurate Details: Please ensure that all billing information provided during checkout is accurate and up-to-date. Incorrect billing details may result in order delays or cancellations.
- Billing Errors: In the event of a billing error, please contact us immediately. We will work to resolve the issue as quickly as possible.
8. Payment Disputes
- Dispute Resolution: If you have any disputes regarding a payment, please contact our customer service team within 7 days of the transaction. We will investigate and work with you and the payment processor to resolve the issue.
- Chargebacks: Unresolved disputes may result in chargebacks. Please be aware that unwarranted chargebacks may lead to restrictions on future purchases from Dubai Future.
9. Contact Us
For any questions or concerns regarding payment or pricing, please contact our customer service team at +91 62358 69992.
We appreciate your trust and business and are dedicated to providing clear and reliable payment and pricing practices.